Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, download files, or contact us for support.

1.1 Personal Information

• Name and email address when you create an account
• Device information when you download firmware files
• Communication preferences and support requests

1.2 Automatically Collected Information

• IP address and browser information
• Download history and usage patterns
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

• Provide and maintain our services
• Process downloads and verify compatibility
• Send important updates about firmware and tools
• Respond to your comments and questions
• Improve our website and services

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except:

• With your explicit consent
• To comply with legal obligations
• To protect our rights and safety
• With trusted service providers who assist in operating our website

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Provide personalized content and recommendations

6. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites.

7. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your account and associated data at any time.

8. Your Rights

You have the right to:

• Access and update your personal information
• Request deletion of your data
• Opt-out of marketing communications
• Request a copy of your data

9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

• Email: privacy@rifat-telecom.com
• Address: [Your Business Address]